All items are shipped via U.S. Postal Service and take approximately 3-5 business days once items are shipped, tracking numbers will be sent to the email address provided with the purchase.
Orders are processed within 2-3 business days before shipping.
LUXURIANT EXTENSIONS is not responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Luxuriant Extensions does not hold responsibility for package that states they have been delivered.
If items have not been received, they can be located by using the tracking number or contacting your local post office.
If an order is placed on a national holiday or after 3 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following business day.
No returns or exchanges. All sales final!
Returns: All items must be returned to LUXURIANT EXTENSIONS Within 5 days of receipt. Items must be unworn and unwashed in the bundle with tags. If an item is not returned in the same condition in which it was sent, it will be denied.
Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $9.00, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT
For further information feel free to email us at LuxuriantExtensions@gmail.com